Terms and conditions
General Terms and Conditions Sundayshades
Company details
Chamber of Commerce number: 99439956
VAT identification number: NL868992148B01
Article 1 – Definitions
In these terms and conditions, the following definitions apply:
Sundayshades: The user of these general terms and conditions and provider of products via the webshop.
Buyer: The natural person or legal entity entering into an agreement with Sundayshades.
Consumer: The Buyer who is not acting in the exercise of a profession or business.
Agreement: The distance purchase agreement established via the webshop.
Article 2 – Applicability
These terms and conditions apply to every offer from Sundayshades and to every agreement concluded between Sundayshades and the Buyer.
Before the agreement is concluded, the text of these general terms and conditions will be made available to the Buyer.
Article 3 – The Offer
If an offer has a limited validity period or is made under specific conditions, this will be explicitly stated in the offer.
Sundayshades is not bound by obvious mistakes or errors in the offer (such as obvious pricing errors).
Images of products are a true representation, but may differ slightly from reality.
Article 4 – The Agreement
The agreement is concluded at the moment the Buyer completes the order and meets the stated conditions.
Sundayshades will confirm receipt of the order immediately by electronic means.
Article 5 – Right of Withdrawal (Returns)
The Consumer has the right to dissolve the order up to 14 days after receipt without stating reasons.
During this period, the Consumer will handle the product and its packaging with care. The product may only be unpacked to the extent necessary to ascertain the nature and characteristics of the product.
If the Consumer exercises the right of withdrawal, the costs of return shipment will be borne by the Consumer, unless otherwise stated.
Sundayshades will refund the full order amount including the original shipping costs within 14 days of notification of the return, provided the product has been received in good condition.
Article 6 – Price, Payment and Shipping Costs
All stated prices include VAT.
The specific shipping costs for an order will be clearly communicated during the ordering process (checkout).
The Buyer must make payment using the payment methods offered in the webshop.
Article 7 – Delivery and Execution
Sundayshades will exercise the greatest possible care when executing orders.
Delivery will take place at the address provided by the Buyer.
If a delivery is delayed, the Buyer will be notified no later than 30 days after placing the order. In that case, the Buyer has the right to dissolve the agreement free of charge.
Article 8 – Warranty and Conformity
Sundayshades guarantees that the products comply with the agreement and the stated specifications.
All Sundayshades sunglasses come with a 1-year manufacturer's warranty. This warranty covers manufacturing defects and material flaws under normal use.
The statutory warranty period remains in effect alongside the manufacturer's warranty.
Article 9 – Complaints Procedure
Complaints about the execution of the agreement must be submitted fully and clearly described within a reasonable time after the Buyer has discovered the defects.
Submitted complaints will be answered within a period of 14 days from receipt.
Article 10 – Applicable Law
Agreements between Sundayshades and the Buyer to which these general terms and conditions apply are exclusively governed by Dutch law.